Welcome to our series on classical novels, and relating them to the employee engagement. We hope you enjoy understanding a little bit more about how to engage employees, and build a company culture, and can use them to take away
In Oscar Wilde’s famous comedy The Importance of Being Earnest, the main characters are constantly concerned with maintaining their fictitious personas in order to keep up appearances and escape the social obligations upon which they are burdened. In many companies, employees will engage in this exact type of comedic behaviour to escape, which for the sake of this exercise we shall refer to as “busywork”.
“Busywork” is what happens when we take work too seriously
Busywork is defined as making work for work’s sake. The great author Franz Kafka became obsessed with this type of work in his writings. One of the most classical examples in his novel “Metamorphosis” involves a man who has been transformed into a bug, and yet his only concern for his day is how he goes about getting to work on time. Kafka’s novels were littered with references to Busywork, stemming from his belief that many of the processes that we as humans undergo in our day to day lives are only there to provide someone else a job. For instance, he believed that most bureaucracy was fundamentally meaningless, and simply moving a series of forms from one place to another, and then back again.
Franz Kafka himself worked within the insurance industry, and spent many of his days moving pieces of paper around his office. Kafka was able to distill the feeling that he felt working in insurance into his novels, eventually being donned the term “Kafka-esque”. Of course, we know that insurance itself is a very important part of society, but working in insurance, it can be hard to see that your work matters.
Busywork is what happens when everyone within a company takes their work too seriously. If a company culture does not allow for fun, employees will find things to do that may or may not assist existing company processes. Often this comes in the form of pretending to do work, but actually doing nothing. Not only is this type of work detrimental to the bottom line, but it is detrimental to the company culture.
How do you prevent busywork? Make work fun!
The best way to prevent busywork is to ensure that no matter what, under all costs, employees have a way to make their work fun. Facebook famously holds their own internal hackathons (as do Google). Twitter used to hold it’s own parties (until recently), and there are many, many other examples of companies that ensure that they have “fun” activities that are a stone throw away.
To prevent busywork, you first need to try to redefine what productivity is. Being productive doesn’t necessarily mean staying at the office until late, as getting a good night’s sleep can be just as effective. It takes a mature management team to be able to look at it, and if done right you just might find your overall productivity increasing!