Decision making is one of the most sought after traits in modern era of business. For instance, there are new techniques in hiring that are aimed to form bias around decision makers.
One such method is for recruiters to ask their candidates what they want to order over coffee. The recruiter will then make a suggestion, and observe how the candidate reacts in the situation. The speed at which the candidate and decisiveness at which the candidate makes the decision forms the basis for the science known as “decisioneering”.
What is decisioneering?
Decisioneering is the psychological processes that a person goes through to reach a given decision. If you’re in a management role, at a certain point you’ll start to make decisions that involve greater inputs and more uncertainty the higher up you go, which consequently means your process of reaching a decision within yourself will need to be refined.
How an organisation makes its decisions can drastically change the outcomes of the decisions that it makes. By firstly understanding, and then refining the decision making process within your company, you can ensure that your organisation can not only make better decisions, but you can personally make better decisions.
Make decisions, not suggestions
The first way to make a decision is to recognise that you have reached a decision point. A decision point is a moment in time, when all suggestions end. For a decision point to be reached, you may have gone through the following phases:
- Idea/Problem recognition
Ideas are easy to come up with. For most companies, people are coming up with new ideas all the time, and it’s easy to recognise if there’s a problem within an organisation just by speaking to a few people.
Research is more difficult, as it takes both time and money to conduct a feasibility study to ensure an idea is in fact possible to implement. For a company to do this well it would need to find a way to effectively understand the breadth and depth of the problem it is trying to solve.
Next comes the suggestions, which is the purgatory of all projects. Suggestions come from either of the following: A company doesn’t understand the true nature of the problem that it is trying to solve, it doesn’t believe it can feasibly go through what is required to create a solution.
Find the real problem
More often than not, the decision relies on a decision maker. The decision maker will usually have external influences that weigh in on the decision, and in turn create a decision paradox, whereby the person must do what is right by consensus but also what is right the data, which will often be different.
To make better decisions, make sure you understand who you are making the decision for. By understanding your audience, and the depth of the problem you are trying to solve, you may be able to make better decisions, and remove yourself from the glut of suggestions that come your way.